App and Website Enquiries

Everything you need to know about setting up and managing your account online

• How to create an account on the Saba App
• How do I get a copy of my receipt from a purchase via the App or Website?
• How to create a new account on the Saba Website
• How do I add a new vehicle / delete an old vehicle from my account.
• I have forgotten my account login, what do I do?
• I would like to change my Email address on my account
• How do I update or change my Credit/Debit Card details.
• How do I know if my payment was successful?
• Why has my payment failed
• I’ve paid for the wrong vehicle registration. What should I do?
• How do I add another vehicle or change my vehicle registration number for my monthly, quarterly or annual permit?
• What payment methods are accepted online?
• How do I remove / deactivate my account
• Saba Late Pay
• West Midland Trains Permit - Changing or adding a vehicle registration
• Changing a vehicle registration on a purchase