You are unable to use your weekly ticket and want a full or partial refund
Weekly tickets are sold on the basis that a space is not guaranteed. As such, these are sold at a discounted rate. If the car park cannot be used due to being full, a refund is not provided on the basis that the remaining days of parking would still equate to a greater value to that paid for the weekly ticket.
If a weekly ticket is surrendered after a few days of being issued, a refund may be due. Please immediately contact the Customer Support Team, so that the ticket can be cancelled and any remaining balance, refunded. Refunds are issued on a pro rated basis.
Contact can be made by getting in touch with our Customer Support Team. Please provide your booking details such as Date of booking, Location, Vehicle Registration and how the booking was made (Saba App, Website, Connect Cashless Parking etc).