I’ve paid for the wrong vehicle registration. What should I do?

If you have just made the booking and realised that you have entered the incorrect registration

If you have just purchased a ticket for the wrong vehicle registration, you can now amend the VRM on your current purchase using the app or website via your account. Follow the below steps, or get in touch with our Customer Support team.

Step 1 – Go to the dashboard in your account
Step 1 of changing your VRM - Go to the dashboard in your account

Step 2 – Click through to My Vehicles
Step 2 of changing your VRM - Go to

Step 3 – Click “Add New Vehicle”
Step 3 of changing your VRM - Click

Step 4 – Go to “Manage My Booking”
Step 4 of changing your VRM - Go to

Step 5 – Select your current purchase
Step 5 of changing your VRM - Select your current purchase

Step 6 – Click the “Vehicle Drop Down”
Step 6 of changing your VRM - Click the

Step 7 – Select the correct vehicle from the “Vehicle Drop Down”
Step 7 of changing your VRM - Select the correct vehicle from the

Step 8 – Your vehicle has been updated
Step 8 of changing your VRM - Your vehicle has been updated